Privacy Policy

Last updated: July 17, 2026

Overview

SmartMemory is a personal memory system. We collect only the data needed to provide the service, we do not sell your data, and we do not share it with third parties for advertising purposes.

Data We Collect

Account data

Email address and authentication identifiers used to create and manage your account.

Memory content

Text, notes, tags, and metadata you explicitly save — including content captured via the SmartMemory browser extension (page titles, URLs, selected text, article content, and screenshots you choose to capture).

Usage data

Basic service logs (request timestamps, error rates) used for reliability and debugging. We do not track individual clicks or build behavioral profiles.

Browser Extension

The SmartMemory Chrome extension captures web content at your explicit request. It:

  • Reads page content only when you click "Capture" or use the right-click context menu
  • Sends captured content to your SmartMemory account (self-hosted or smartmemory.ai)
  • Does not run in the background or track your browsing history
  • Does not transmit data to any third party

Maya Discord Bot

Maya is a SmartMemory companion that operates on Discord. When you interact with her, we process:

  • Messages you send Maya directly, and messages where you mention her in a channel
  • When you mention her in a channel, a short window of recent messages from that channel, used only as context so her reply makes sense
  • Reactions you add to Maya's own messages
  • Your Discord user ID and display name, used to keep your conversations separate

This data is used to generate Maya's replies, to build the conversation memory that makes her useful, and to learn how often you want to hear from her. Maya never messages people who have asked her to stop. You can ask Maya to stop contacting you at any time, and you can request deletion of your Discord conversation data by contacting us.

How We Use Your Data

  • To store, search, and retrieve your memories
  • To run the AI extraction pipeline that structures your content
  • To authenticate you and secure your account
  • To diagnose errors and improve reliability

We do not use your memory content to train AI models or share it with third parties.

Data Storage

Data is stored in your workspace on our infrastructure (Hetzner, EU) or in your self-hosted deployment. We use encryption in transit (TLS) and at rest.

Your Rights

  • Export all your data at any time from Settings → Export
  • Delete individual memories or your entire account
  • Request a full data dump by contacting us

Third-Party Services

We use OpenAI APIs to process text for entity extraction and embeddings. Content sent for processing is subject to OpenAI's privacy policy. We do not share account identifiers with OpenAI.

Changes to This Policy

We will notify you of material changes via email or an in-app notice at least 14 days before they take effect.

Contact

Questions or requests: privacy@smartmemory.ai

© 2026 SmartMemory. All rights reserved.